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Andy Richards
29 January 2012
I had this headset for a little over two years - and that's frankly about as much use you will get from them on a daily commute.
1. The detachable lead that connects the headphone to your source will break at the source end within a year or so, the cable becomes brittle and snaps internally. The Bose store said yep that's normal, no you can't buy a replacement here call the online store. After 20 mins getting through, answering a legion of questions before I could place an order, £10 for a replacement cable ($4.00 in the USA - go figure the price hike), to have the same thing happen again 8 months later.
2. Now two years in and out of warranty, the right hand earpiece cuts out, again, cable breakage, this time internally across the headband, and apparently according to Bose, unrepairable.
Great cans, let down by poor construction and back up. Buy if you are prepared to chuck them after 24 months.
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You are about to report a comment. Once reported, the comment will be sent to our moderation team. If the moderation team feel the comment is inappropriate, it will be removed.
Andy Richards
29 January 2012
I had this headset for a little over two years - and that's frankly about as much use you will get from them on a daily commute. 1. The detachable lead that connects the headphone to your source will break at the source end within a year or so, the cable becomes brittle and snaps internally. The Bose store said yep that's normal, no you can't buy a replacement here call the online store. After 20 mins getting through, answering a legion of questions before I could place an order, £10 for a replacement cable ($4.00 in the USA - go figure the price hike), to have the same thing happen again 8 months later. 2. Now two years in and out of warranty, the right hand earpiece cuts out, again, cable breakage, this time internally across the headband, and apparently according to Bose, unrepairable. Great cans, let down by poor construction and back up. Buy if you are prepared to chuck them after 24 months.
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