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David Kennington
19 January 2012
After seeing this product tried and tested by yourselfs I purchased a set just less than a year ago. After some happy months using them, they recently took a light knock to the side whilst out on my mountain bike. This damaged the hinge. I emailed the company requesting if there was a spares or repairs service as it was just the plastic hinge that was damaged only to be told, they dont offer spares or repairs, and if I wanted them fixed, to claim on some sort of insurance. As a product that is clearly aimed at the action sports market, I find this hugely dissapointing along with there after service. As for claiming for new ones, I'd rather save my excess and invest in a superior product like a go pro. A good product, unless you have any problems. Dissapointing.
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You are about to report a comment. Once reported, the comment will be sent to our moderation team. If the moderation team feel the comment is inappropriate, it will be removed.
David Kennington
19 January 2012
After seeing this product tried and tested by yourselfs I purchased a set just less than a year ago. After some happy months using them, they recently took a light knock to the side whilst out on my mountain bike. This damaged the hinge. I emailed the company requesting if there was a spares or repairs service as it was just the plastic hinge that was damaged only to be told, they dont offer spares or repairs, and if I wanted them fixed, to claim on some sort of insurance. As a product that is clearly aimed at the action sports market, I find this hugely dissapointing along with there after service. As for claiming for new ones, I'd rather save my excess and invest in a superior product like a go pro. A good product, unless you have any problems. Dissapointing.
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